HHCC Privacy Policy

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1. INTRODUCTION

Holistic Health Cultivation Center (“HHCC”, “Holistic Health”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, including our website, in-person programs, and any related platforms (“Services”).

By using our Services, you consent to the collection and use of your information as described in this policy. If you do not agree with any part of this policy, please discontinue the use of our Services.

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2. INFORMATION WE COLLECT

We collect the following types of personal information:

2.1 Personal Information You Provide
When you register for classes, courses, sign up for events, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Payment Information
• Mailing Address (if applicable)
• Health Information (only if voluntarily disclosed for participation in wellness programs)

2.2 Automatically Collected Information
When you visit our website or use online services, we may collect:
• IP Address
• Browser Type
• Device Information
• Website Usage Data (e.g., pages visited, time spent on site)

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3. HOW WE USE YOUR INFORMATION

We use your personal data for the following purposes:

• To register you for HHCC programs and services.
• To process payments
• To manage subscriptions (if applicable).
• To communicate with you regarding your participation, updates, or special offers.
• To improve our Services based on feedback and website analytics.
• To comply with legal and regulatory requirements.

We do not sell, rent, or trade your personal information to third parties.

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4. DATA SECURITY

HHCC takes reasonable precautions to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Security measures include:

• Secure databases with limited access.
• Encryption of sensitive data.
• Regular monitoring of our systems for vulnerabilities.

While HHCC implements reasonable security measures to protect personal data, we cannot guarantee absolute security. Users acknowledge that any transmission of personal data is at their own risk. HHCC is not responsible for unauthorized access, data breaches, or any resulting damages beyond our reasonable control.

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5. SHARING OF INFORMATION

We may share your data in the following limited circumstances:

• With Trusted Service Providers – Third-party vendors (such as payment processors, cloud storage providers, and IT services) that assist HHCC in delivering services.
• These third parties operate under their privacy policies, and HHCC is not responsible for their data-handling practices.
• Legal Compliance – If required by law, court orders, or government authorities.
• Business Transfers – If HHCC undergoes a merger, acquisition, or transfer of ownership, your data may be transferred to the new entity. In such a case, users will be notified of any significant changes to data-handling practices.

We do not share your health-related information unless required by law or with your explicit consent.

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6. YOUR RIGHTS & CHOICES

Depending on your jurisdiction, you may have the following rights:

• Access & Update – You can request access to the personal data we hold about you and update or correct it if needed.
• Withdraw Consent – If you previously gave consent to collect your data, you may withdraw it at any time.
• Data Deletion – You can request that we delete your personal data, subject to legal retention obligations.
• Opt-Out of Communications – You can unsubscribe from promotional emails at any time by following the opt-out link.

To exercise these rights, contact us at drfoong@holistic.com.my (Outlook Microsoft)

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7. WEBFLOW HOSTING & DATA STORAGE

Our website is hosted on Webflow, a third-party platform that provides SSL encryption, infrastructure security, and data storage services. While Webflow is responsible for securing its platform, HHCC is responsible for how we collect, process, and use personal data. For more details, you can review Webflow’s Privacy Policy.

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8. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and tracking technologies to enhance your experience. Cookies help us understand user preferences and improve website performance. You can manage cookie settings through your browser.

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9. THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing personal information.

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10. CHILDREN’S PRIVACY

HHCC does not knowingly collect personal data from children under 13 years old without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.

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11. CHANGES TO THIS PRIVACY POLICY

HHCC reserves the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our Services after changes constitutes acceptance of the revised Privacy Policy.

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12. CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Holistic Health Cultivation Center (HHCC)
Phone: +60 12-606-6028

By using HHCC’s Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

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